520b's Privacy Policy
Your personal information is fully secure with us. Learn transparently how we collect, use, and store data.
Introduction and Overview
520b (hereinafter referred to as "we", "our", or "platform") is a trusted online betting and casino service in Bangladesh. This Privacy Policy describes how we collect, process, store, and protect the personal information of users of our website https://520b.lat.
By registering on our platform or using our services, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
If this Privacy Policy changes, we will publish a notice on the website and inform registered members by email. Your security and privacy are our highest priority.
What Information We Collect
We collect various types of information to operate our services properly. A detailed description of the information collected is provided below:
Identity Information
Full name, date of birth, National ID number (NID), passport or other government-issued ID details.
Contact Information
Email address, mobile number, and current address — collected at the time of registration and when updating your profile.
Financial Information
bKash, Nagad, Rocket, or Upay account numbers, bank account details — for processing transactions.
Technical Information
IP address, browser type and version, device information, operating system, and cookie data.
Activity Information
Gaming history, betting details, win and loss records, session duration, and preferred game categories.
Account Information
Username, encrypted password, account preferences, and security settings.
Methods of Data Collection
We collect your information in the following ways:
3.1 Information Provided Directly
When you register on 520b, verify your account, request a deposit or withdrawal, or contact our support team, you provide information directly. This collection is direct and done with your consent.
3.2 Automatically Collected Information
When you use our website, some information is collected automatically. This includes cookies, log files, web beacons, and similar tracking technologies.
3.3 Use of Cookies
We use cookies on our website. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: Required to maintain the core functionality of the website, such as managing login sessions.
- Functional Cookies: Used to remember your preferences, such as language selection and account settings.
- Analytics Cookies: Used to monitor site usage and improve our services.
- Security Cookies: Used to detect and prevent fraudulent activity.
You can control cookies through your browser settings, though this may affect some functionality of the service.
Purpose of Data Use
520b uses your personal information for the following purposes:
- Identity Verification (KYC): To confirm your identity in compliance with Know Your Customer policy and to adhere to anti-money laundering laws.
- Account Management: To create, maintain, and manage your account, as well as to ensure login security.
- Financial Transactions: To complete deposit, withdrawal, and bonus processing. The minimum deposit is ৳500 and the minimum withdrawal is ৳800.
- Customer Support: To resolve your issues and handle complaints through 24/7 live chat in Bengali.
- Security and Fraud Prevention: To detect suspicious activity, ensure account protection, and prevent misuse.
- Responsible Gaming: To monitor gaming behavior and assist in setting gaming limits when needed.
- Service Improvement: To analyze user experience and improve the quality of the platform.
- Legal Obligations: To comply with applicable laws and regulations and to submit required reports to regulatory authorities.
Data Sharing and Third Parties
520b never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances to operate our services:
5.1 Payment Processors
Financial information necessary to complete transactions is shared with payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers. This is done through secure, encrypted connections.
5.2 Technology Partners
Game software providers, security verification services, and infrastructure service providers may access limited information, but only to provide services on our behalf.
5.3 Legal Authorities
Information may be disclosed as required by applicable laws in Bangladesh, court orders, or valid requests from regulatory authorities.
Data Retention and Security
6.1 Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide our services. Even after an account is closed, we may retain information necessary for legal obligations, dispute resolution, and enforcement of our agreements.
6.2 Security Measures
520b takes advanced technical and administrative measures to protect your information:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS protocol, which prevents data theft.
- Password Hashing: Your password is never stored in plain text — it is always secured using advanced hashing methods.
- Two-Factor Authentication (2FA): You can enable two-factor authentication on your account for additional security.
- Regular Security Testing: Our systems undergo regular security audits and penetration testing.
- Access Controls: Only authorized personnel have access to your information, and all their activity is logged.
- Secure Data Centers: Our servers and databases are protected by both physical and digital layers of security.
Your Rights and Controls
You have the following rights regarding your personal information. Contact our support team to exercise these rights:
Right to Access
You have the right to view the information we hold about you and to receive a copy of it.
Right to Rectification
If any of your stored information is incorrect, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances, you may request the deletion of your personal information, though legal limitations may apply.
Right to Restrict Processing
If you have an objection, you may request that processing of your information be temporarily suspended.
Right to Data Portability
You have the right to receive the information we hold about you in a structured, machine-readable format.
Right to Withdraw Consent
You may withdraw consent at any time for any processing of your information that is based on your consent.
To exercise these rights, contact our support team via live chat or email. We will respond to your request within a reasonable time after receipt.
Protection of Minors' Information
520b's services are strictly for those aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.
If we become aware that a minor is using our services, we will immediately close that account and delete all associated information. If you believe a minor has registered on our platform, please contact us immediately.
International Data Transfers
Our servers and technology infrastructure may be located in various places. If your information is processed or stored outside Bangladesh, we ensure that:
- Adequate data protection laws or measures exist in the destination country.
- Third-party service providers follow standards consistent with this Privacy Policy.
- All international data transfers are completed securely via SSL/TLS protocol.
- Data transfer agreements include provisions to protect your privacy rights.
Changes to the Privacy Policy
520b reserves the right to update this Privacy Policy from time to time. The policy may change due to changes in services, new legal obligations, or technological developments.
For significant changes, we will:
- Publish a clear notice on the main page of the website.
- Notify registered members of the changes by email.
- Note the date of the change at the top of this page as the "Last Updated" date.
If you continue to use the platform after a policy change, you will be considered to have consented to the new policy. We recommend that you review this page regularly.
Responsible Gaming and Data Protection
At 520b, privacy policy and responsible gaming are closely related. We monitor your gaming behavior solely for your wellbeing, not for any commercial purpose.
By analyzing your gaming data, we can identify signs of risk and provide assistance when needed. This information is never sold to third parties or used for advertising.
To learn more about responsible gaming, visit our Responsible Gaming page.
Get in Touch With Us
If you have any questions, concerns, or requests about this privacy policy, please do not hesitate to contact us. Our dedicated privacy and support team is always here for you.
Contact Channels
24/7 live chat support available in Bengali
[email protected]
Seven days a week, 24 hours a day (Bangladesh Standard Time, UTC+6)
Submit requests to exercise your rights, delete your data, or make corrections through the same channels